Health and Medical Benefits

The sensation of heat that some people experience is due to the increase flow of blood in the muscles of the foot. It stops after a few weeks. In some people, it may continue for longer. If it persists, consult your family doctor to check for any underlying issue.
MBTs dynamically changes impact through the foot, ensuring that your weight is evenly distributed across your foot from the moment your heel strikes the ground until your foot leaves the ground. Conventional shoes concentrate the impact in your heel and raise it across the foot, ending with the big toe leaving the ground, which causes a lot of pain for people with arthritis.
MBTs improve trunk alignment, supporting the spine and strengthening lower back muscles, and may aid sciatic pain recovery. Persistent pain warrants medical evaluation to rule out serious conditions.
MBTs reduce pressure on the heel and may be beneficial for problems like heel spurs, plantar fasciitis, tendonitis in the Achilles tendon and arthrosis. MBTs reduce the impact experienced at the knee.
MBTs may help plantar fasciitis as wearing MBTs reduces pressure on the arches of the feet. Introducing MBT gradually can help stretch the plantar fascia gently while protecting it and strengthening the muscles that support it.
Wearing MBTs may reduce impact through the knee. MBT stretches the foot and activates the quadriceps, helping in the treatment of knee pain.
Yes, MBTs activate the muscles of the foot and may help to strengthen the arch.
No you should not wear MBTs as they create a natural instability.

General Usage and Suitability

MBTs aim to help people lead a healthier life by increasing muscular activity, strengthening the principal muscles of the legs, feet, and back, and providing various individual benefits such as relief from joint pain or better gait.
MBT shoes are ideal for prolonged standing. The sole encourages subtle rocking movements, helping to engage back muscles and potentially alleviate strain on joints and the back.
It's not recommended to wear orthopaedic insoles with MBTs because they provide foot support without stimulating foot muscles. In some cases, customized orthopaedic insoles may be necessary and should be fitted by a specialist familiar with MBT technology.
Yes, you can. But you should feel safe and comfortable in your MBTs.
MBTs provide benefits before and after pregnancy. If you wore them pre-pregnancy, it's usually safe to continue, but if not, it's best to wait until after childbirth.
While MBT shoes are designed to promote muscle activation and improve posture during daily activities, they are not the best choice for intense workouts at the gym.
MBT should not be used for exercises with lateral or stop-and-go movements such as tennis, basketball, and aerobics.

Product Features and Technology

The name "MBT" originates from "Masai Barefoot Technology," drawing inspiration from the Masai people known for their upright posture and athletic physique.
MBT footwear features a patented sole construction with the Masai Sensor, providing comfort and natural instability to enhance lower body muscle activity, posture, and balance.
The slogan "the anti-shoe" signifies that MBT is the functional opposite of normal shoes. While normal shoes support and cushion in an unnatural way, MBT activates neglected muscles to support and hold the body.
Although there are no 100% vegan models, some models are made of 100% synthetic materials.
MBT's rounded sole design creates natural instability that engages muscles for balance and stability, mimicking walking on uneven terrain.
The MBT Sensor absorbs impact as the heel strikes the ground, introducing natural instability, increasing muscle activity, and reducing stress on joints.
Unlike conventional shoes, MBT's patented Masai Sensor and balancing area induce instability that prompts the body to naturally adjust, activating muscles that have been inactive.

Fitting and Comfort

For optimal performance, MBT shoes should have a snug fit at the instep, secure heel position, and room for toes to move freely. Proper fitting ensures the natural balance point over the pivot.
You will receive an introduction when you buy an MBT in the shop, where you will be shown how to walk and stand properly in MBTs. This is not possible with online purchases.
Experiencing slight muscle fatigue at the start is common as you are activating neglected muscles. The muscle soreness should diminish as you wear them more.

Ordering

Once you have found an item you love, select your size and click the 'Add to Bag’ button. This will add the item to your bag. Once added you will be offered the options to either view your bag or to checkout. To continue shopping, you can keep browsing through the website and adding items to your bag as above. If you have completed your shopping, click on the ‘View Bag’ button or the bag icon in the top right corner of the page. Take the time to review the item(s) in your bag - check the shoe model, size and quantity are correct. Your order 'Grand Total' will be displayed at the bottom right of the window. Once you are ready to purchase, click the ‘Go to Checkout’ button on the right of your bag. The Checkout page is where you can either sign in to your Bstore account, create a new account or checkout as a guest. If you have a Gift Voucher or Credit Note, please enter it in the textbox to the right of your cart. Please double check your account and shipping address information is all correct before you select the ‘Continue to Shipping’ button. You will then be taken to the shipping page, where your shipping method will be automatically selected (Free express shipping on orders over $120). Once you have reviewed the shipping method, you can click the ‘Continue to Payment’ button. This will take you to the payment page, where you can select your payment method and enter the relevant details. If paying with PayPal or Afterpay you will be redirected after pressing the ‘Complete Order’ button to the relevant page for payment confirmation. You can also add a separate billing address if different from your shipping address before completing your order. Please check all information is correct before selecting the ‘Complete Order’ button. Once your order has completed, your web browser will now show a page that says "Thank you for your order." This message will also include an order number for your records. In a few minutes you will receive an e-mail from us with a summary of your order. That's the hard work done, sit back and relax, we'll take it from here! Once your order has been dispatched, you will receive an email with your tracking information and a link to the postage provider's site. You can then enter your tracking number to see how your parcel is travelling!
Unfortunately we can't accept orders from outside Australia. Please contact the manufacturer of the shoe you wish to buy for your nearest stockist.
We accept credit card (Visa and Mastercard), PayPal, Afterpay and Bstore Gift Vouchers.
Yes! MBT uses a secure certificate from Let's Encrypt, one of the world's largest providers of SSL certificates. This certificate encrypts all credit card information transmitted between your computer and Braintree, our online payment gateway.
Yes, if you are paying by credit card. Give us a call on XXXX XXX XXX, we love to chat!
If you've only just placed your order, please call us immediately so we can make any changes or cancel before it is sent. If some time has passed, chances are that our warehouse ninjas have already packed and shipped your order! Please still give us a call so we can try and sort something out for you.
Please shoot us an e-mail at XXX@mbt.com.au and we will reply as soon as possible. Alternatively, give our Customer Service Team a call on XXXX XXX XXX. We are happy to help!
At MBT we make every effort to have the items you want in stock at all times. Should an item you have ordered be out of stock, we will cancel your order and refund you immediately. If one item from a larger order is unavailable, we will contact you to find out if there is an alternative option that might be suitable, otherwise, we will simply cancel and refund that item and fulfil the rest of the order.

Delivery

All of our orders are sent with Australia Post Express. If the shoes you purchase are available at our warehouse, they will be dispatched within 24 hours of purchase. If you order on the weekend or outside of business hours, your shoes will be dispatched on the next business day. If your shoes are not available at our warehouse, we have to request them from one of our stores which can add a maximum of 2 days to this process.
Yes we do.
We pride ourselves on getting your shoes to you fast. Once your parcel is in Australia Post's hands, for express shipping expect 2 - 3 business days.
Once your order has been dispatched, you will receive an email with your tracking information and a link to the postage provider’s site. You can then enter your tracking number to see when your parcel will arrive. If you do not receive your tracking information after 2 business days, please feel welcome to contact our customer service team on XXXX XXX XXX or XXX@mbt.com.au.
We offer free express shipping on orders over $120. For express shipping less than $120, a fee of $9.95 is charged.
If you’ve only just placed your order, please call us immediately on 1300 050 522 so we can update the address before it is dispatched. If some time has passed, chances are that our warehouse ninjas have already packed and shipped your order! If the order has shipped with Australia Post, please sign up to the MyPost tool https://auspost.com.au/mypost/ and redirect your parcel.

Product Care and Maintenance

Yes, you can use waterproof spray. You care for MBTs like any other shoe using appropriate products. However, avoid exposing them to harsh substances or liquids.
No, never! You may damage the MBT sensor.
To keep your MBT footwear in good condition you should: Use a damp cloth to clean them when they get dirty. Never wash them in the washing machine, as this may damage the Masai sensor. Avoid contact with oils, acids and corrosive liquids. If your MBTs get wet, dry them before putting them away or wearing them again.
Just like other shoes, the lifespan of your MBTs depends very much on how often and how hard you wear them.

Returns & Exchanges

If your shoes don't fit, or for any other reason you want to return them to us, it's no problem! You have 30 days to send back your shoes to us, you can return your shoes for: 1. An exchange to a different size or style 2. A refund to your payment method.
You can return item(s) for exchange or refund by clicking here(XXX), where you will be taken to our Returns page. From here, you can enter our returns portal where you will be prompted to enter your order number and postcode before following the rest of the process. Before attaching the return postage label, follow these steps to package your item(s) for return. 1) Ensure your shoes are unworn and unused in their original packaging or shoe box. We recommend trying them on inside, on carpet. 2) Fill in a Return/Exchange form and pop it in with your return. You should receive a copy with your order, or you can download the form here. 3) Wrap your parcel up in a protective layer - turn your mailbag inside out, a shopping bag or Christmas wrap! You can then attach the return postage label to the outside of the parcel and take it to your nearest Australia Post Outlet to be scanned and sent back to our Service Centre, where we will process your refund or exchange upon receiving the item.